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Customer Experience & Automation of ExpressFly
ExpressFly enhances customer experience with WhatsApp updates, smart delivery handling, returns, feedback, data security, and same-day pickups—customizable features with nationwide coverage across India.
Order Confirmation via WhatsApp
Auto-send confirmations for orders placed—directly to the customer’s WhatsApp.
Live Tracking via WhatsApp
Deliver tracking updates right inside your customer’s favorite messaging app.
Intelligent NDR Handling
Smart workflows to retry failed deliveries with automated communication.
Same-Day Pickup Service
Schedule pickups quickly and easily—same-day availability in most areas.
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Returns Management System
Handle returns and exchanges with customer-friendly workflows.
Customer Feedback Collection
Automatically request feedback to measure satisfaction and service.
Data Privacy & Encryption
Ensure customer data is secured with the latest encryption protocols.
Pan-India Service Coverage
Deliver across 29 states and 7 union territories with nationwide reach.
Empower Your Business with Future-Ready Tech
Revolutionize your customers’ shopping experience and stay ahead of the competitors with our automated logistics solutions.
AI-Driven Courier Allocation
Automatically assigns the most efficient courier based on cost, region, and performance.
Real-Time Performance Dashboards
Monitor live logistics health: delivery rates, RTO trends, delays, and courier analytics.
Smart NDR Workflow Automation
AI-based decision-making for re-attempts, reducing return rates and improving delivery success.
Real-time Shipment Tracking
Get the latest shipment status over SMS, email, and WhatsApp
End-to-End Data Security
Enterprise-grade encryption and compliance with privacy standards like GDPR.
AI-Powered Analytics & Forecasting
Make smarter decisions using data-driven delivery insights and volume predictions.
Shipping & Operations of ExpressFly
Unlock the logistics mystery with a glimpse into how our pickup process seamlessly connects destinations.
Instant Shipping Label Generation
Generate and print compliant labels instantly—individually or in bulk.
Live Shipment Tracking
Monitor packages in real-time, from dispatch to doorstep.
Smart Courier Allocation
Automated allocation based on performance, location, and cost-efficiency.
RTO Optimization Tools
Reduce return-to-origin (RTO) rates through smart predictive algorithms.
COD & Prepaid Order Management
Centralized control for managing payment types with accuracy and visibility.
Performance Analytics & Reports
Track shipping KPIs and generate detailed reports to optimize logistics.
Business-Centric Features of Expressfly
Daily COD Remittance
Get your cash-on-delivery payments settled daily—ensuring steady cash flow.
Dedicated Account Manager
Personalized support from an expert to help streamline your operations.
Highest Delivery Success Rate
Achieve top-tier order fulfillment with industry-leading performance.
Branded Tracking Page
Maintain your brand identity during post-purchase tracking.
AI-Enabled WhatsApp Tracking
Real-time WhatsApp tracking powered by intelligent automation.
All-in-One Dashboard
Track, manage, and analyze all logistics processes in one place.
Multi-Channel Store Integration
Connect to Shopify, WooCommerce, Magento, Amazon & more.
Multi-Courier Integration
Access top logistics partners like Delhivery, XpressBees, and Shadowfax.
Scalability & Growth with ExpressFly
Designed to Scale
Whether you're shipping 50 or 50,000 parcels a day—ExpressFly handles it all.
Marketplace-Friendly
Built with the modern eCommerce ecosystem in mind.
Role-Based Access Control
Assign team roles like admins, managers, and finance to keep things organized.
Developer-Friendly Docs
Get expert help to plan logistics strategies as your business scales.
B2B & B2C Ready
Works equally well for direct-to-consumer or wholesale shipment flows.
Our Solutions Portfolio
Business Benefits
Say hi to a scaling business and wave goodbye to missed sales, limited reach, delayed deliveries, and a poor remittance cycle.
Lowest Shipping Cost
Start shipping eCommerce orders at 20/500gm
Multiple Courier Services
Increase distribution reach with 17+ courier options
Widest Pin Code Network
Deliver products across 27000+ pin codes
Swift Shipping
Best first-mile/last-mile experience with quickest pickup & delivery
30% Less RTO
Reduce RTO losses and scale your eCommerce profits
One-day COD Remittance
Early COD payments for uninterrupted cash flow
Enhanced Post-shipment Experience
Get automated shipment updates in your inbox
Branded Tracking Page
Drive post-purchase engagement with customers
24x7 Support
Enjoy non-stop eCommerce shipping services with prompt support
Channel Integrations
We’ve brought together India’s top eCommerce sales channels, marketplaces, and courier companies on a single platform. Easily integrate your online store with ExpressFly panel to ship your orders fast like a rocket.
© 2018–2025 Expressfly™. All rights reserved. Designed and developed by Napsums Technologies LLP.